Mobility

GoldCRM Wireless Advisor™ Features
  • Easy to use and intuitive web interface requires very little training.
  • Fully customizable front and back end architecture.
  • Supports extensive field service functionality including:
    • Accept/Reject work orders
    • Change Status
    • View Driving Directions and Alerts
    • Log Timestamps
    • Log Time & Expenses
    • Log Notes
    • Log Activities
    • Create/Fulfill Tasks
    • Log Parts Used
    • Order, Receive and Return Parts
    • Maintain Site Configuration
    • Create & Run Custom Reports
    • View and Maintain Personal Skills and Schedules
    • Create and Print Service Estimates
    • Record Payments and Print Receipts
    • Close Work Orders
  • Fully integrated foreword and reverse logistics functionality for tracking installations and returns.
  • Store and forward online/offline scalable architecture allows users to work when the out of coverage and automatically synchronize when coverage is restored
  • Fully encrypted data transmission insures the highest levels of security for sensitive corporate information
  • Fully integrated GPS and integration with MapPoint.Net provide Driving Directions and location based reporting
  • Works with all major cellular carriers
  • Supports Bar Code Scanning and signature capture on capable devices