Increased Revenue

• Reduce on hand inventory
  
• Streamline inventory management processes
  
• Flexible part pricing capabilities
  
• Automate RMA processes
  
• Get the job done right, the first time, every time
  
• Increase service contract renewals
  

Increased Customer Satisfaction

• Increase availability of desired parts
  
• Reduce parts stock outs
  
• Improve customer service level attainment rates
  
• Improve front line agent communication of parts availability
  
• Insure the right parts and people every time
  

Increased Operating Efficiency

• Decrease the likelihood of stock outs while minimizing inventory on hand
  
• Streamline complex logistics processes
  
• Real time accurate visibility to inventory on hand and status of all part requests
  
• Extend visibility of real time inventory beyond the logistics organization
  
• Increase SLA Compliance
  

Reduced Costs

• Streamline and automate complex logistics processes
  
• Increase parts availability
  
• Reduce contractual penalties
  
• Improve procurement and repair processes
  
• Optimize replenishment of spare part